MayaBe the answer when a customer asks an AI
TryMaya is an AI revenue layer for business websites. For AI search it publishes a business's approved facts as llms.txt, schema.org structured data and an MCP connection that assistants such as ChatGPT can use, and Maya answers the visitors those assistants send.
What a customer's AI needs
Some customers now ask an assistant before they open a search page. The assistant can only repeat what it can read, and a website written for people often gives it a vague picture: no clear list of services, prices buried in a PDF, hours on a page it did not open. Getting found by AI means giving it a clear, current and approved picture of the business, and a way to ask the business a question it cannot answer from the page.
An example, not a customer story
A traveller asks an AI assistant for a quiet hotel with a sea view this weekend. The assistant, connected to the hotel's Maya, looks up what the hotel offers and asks its Maya whether a room is free. If the traveller agrees, the assistant gives her a link to the hotel's own website with her question already attached. She lands on the site and Maya picks up the conversation where the assistant left it.
What Maya publishes
All of it is built from the knowledge the owner approved, so the assistant, the visitor on the phone and the website agree. It needs Maya installed and verified on the site and the knowledge published; each item has an owner switch.
| What | What it is | How it reaches an AI assistant |
|---|---|---|
| llms.txt | A plain-text summary of the business built from the knowledge the owner approved: what it is, what it offers, where to read more. | Maya generates it. The owner downloads it from the dashboard, uploads it to the site at /llms.txt, and Maya checks that the live file matches. |
| Structured data (JSON-LD) | schema.org markup: the business as an Organization or LocalBusiness, its services with prices where known, its questions and answers, and a breadcrumb. | One switch in the dashboard. When it is on, the Maya script adds the markup to the site's pages. |
| AI browser tools (WebMCP) | A search tool over the business's published knowledge that a WebMCP-capable AI browser can call. | One switch in the dashboard. Browser support is still early. |
| The Maya MCP connection | A connection that MCP-compatible assistants such as ChatGPT can use to find a business in the Maya network, read what it offers, check availability and ask its Maya. | The business is listed in the network when its knowledge is published and its installation is verified, unless the owner switches the listing off. For now one website per account holds the listing. |
Maya also checks the site's robots.txt, sitemap and live llms.txt and tells the owner what to fix, for example when robots.txt blocks Googlebot. She does not rewrite those files.
From the assistant's answer to the owner's website
An assistant connected to Maya can find a business, read its offerings, check availability and ask the business's Maya a question. Two actions send a visitor's details to a business, a callback request and an appointment request, and they are used only when the visitor asks and gives their own contact details. The handoff is a link to the business's own website. It carries a short summary and an opening line, not a transcript, and only after the visitor agrees.
When the visitor arrives, Maya starts from the summary and the opening line the assistant prepared, because the click is not the sale. See the AI voice agent for websites for what the visitor meets.
Owner tools in ChatGPT and Claude
The owner can also connect ChatGPT or Claude to their own TryMaya account and ask it about the business. The questions below are the five things the connection can do.
- "What did Maya do this week?" Maya's counts for the last 24 hours, 7 days or 30 days: conversations, leads captured, bookings, callback requests, questions waiting, and how fast voice replies start.
- "Show me my new leads." Up to 25 at a time with name, email or phone, what they asked about, the page they were on, when and their status.
- "What could Maya not answer?" The questions visitors asked that she could not answer, newest first.
- "Tell her the answer is..." Saves the answer you give so Maya uses it the next time a visitor asks. This is the only thing the owner tools can change, and it needs the same editor or owner role as the dashboard.
With more than one business on the account, the owner picks which one. A viewer on a team can read but cannot teach Maya an answer.
What to expect
- No assistant or search engine is guaranteed to cite or recommend a business. They decide.
- llms.txt and WebMCP are small, early formats. They cost little to publish and nobody should count on them for ranking.
- Maya publishes what the owner approved. If a fact is wrong or missing, the answer is wrong or missing until the owner fixes it.
Questions people ask
Will ChatGPT or Google recommend my business because of this?
No tool can promise that, and Maya does not. The assistants and search engines decide what they cite. What Maya does is make the facts easy to read and keep them accurate, and give assistants a way to ask the business directly. Whatever they show, the visitor who arrives meets a Maya who knows the business.
Does llms.txt help my ranking?
Do not expect it to. It is a small, cheap file and it can be wrong if nobody keeps it up to date, which is why Maya generates it from the approved knowledge and checks the live copy. Publish it for the assistants that read it, not as a ranking lever.
Does Maya change my robots.txt or my sitemap?
No. She checks them and tells you what she finds, for example when robots.txt blocks Googlebot or the sitemap lists a different website, and you decide what to change.
What does the owner connection need?
A TryMaya account. The owner signs in to ChatGPT or Claude with that account through OAuth, and the tools show only the businesses that account can use. Text that visitors wrote is reported as data, never followed as an instruction.
Which plan includes this?
Publishing for AI discovery and the connection are in every plan, from Connect. The owner switches must be on and the installation verified. The pricing page lists what each plan adds.
The quickest check is to talk to her: Maya answers live on our homepage. See also what an AI revenue layer is, the AI voice agent for websites, website lead capture, how to choose an AI website assistant and pricing.