MayaA Shopify store that answers back
TryMaya is an AI revenue layer for business websites. On a Shopify store, Maya reads the live catalogue through Shopify's Storefront API, answers product, price, size and stock questions by voice or text in the shopper's language, and takes the shopper to the product page.
What a shopper experiences
A shopper looking at a pair of trainers wants to know if they come in a 39 and whether that size is in stock. On most stores that is an email, a wait, or a closed tab. With Maya on the store they ask out loud or type, in their own language, and she looks at the catalogue while they wait.
An example, not a customer story
Shopper: Do the blue ones come in a 39?
Maya: The blue pair has a 39 in stock. I have opened it for you.
What she does with your catalogue
- Searches the catalogue for the shopper's words and returns products with their variants, prices and links.
- Offers only the variants Shopify reports as available. A size or colour the store cannot confirm is not offered in its place.
- Takes the shopper to the product page of the variant she found.
- Answers in the shopper's language, by voice or text, and keeps the lead if the shopper leaves without buying.
- On Booking and above, suggests what goes with a product with up to two product cards, never the product the shopper is already looking at.
| Plan | What she does on a store |
|---|---|
| Connect | Answers product, price, stock and variant questions from the live catalogue, takes the shopper to the product page, adds the item to the cart when the shopper asks (never checkout or pay), captures leads, speaks 70+ languages. She informs; she does not upsell. |
| Booking | Adds recommending with a reason, objection handling, up to two product cards that suggest what goes with a product, and bookings inside the conversation. |
| Reception | Everything in Booking, plus phone and text conversations, several websites and CRM sync. |
Setting it up
- Install TryMaya from Shopify and approve it on Shopify's own screen. The page below lists what she asks for.
- Press Continue in Maya: sign in or create your Maya account and choose the website that belongs to this store. Maya reads your store and builds herself around it.
- Back in the Shopify admin, open the theme's App embeds, switch on Maya Voice Assistant, paste the Widget ID shown in the TryMaya app and save the theme.
- In the TryMaya app inside Shopify, press Check installation. Maya looks at your public storefront to confirm she is live.
Most owners are done in about ten minutes. If you would rather not touch it, we install it free.
What she asks Shopify for
| Shopify permission | What Maya uses it for |
|---|---|
| Read product listings | Searching the catalogue for the shopper: products, variants, prices and whether a variant is available. |
| Read product tags | Reading the tags you give your products, so she understands how your catalogue is grouped. |
| Write draft orders | Recording a confirmed booking in Shopify admin, as described below. |
| Read orders | Counting an order that came from a conversation with Maya, so your Overview shows what she made you. She keeps the order number, the amount, the currency and the date, and nothing about the buyer. |
When she does not know
If the answer is not in the catalogue or in the facts you approved, she says it is not confirmed, takes the shopper's details and puts the question on your list. You answer once and she uses it for every shopper after.
Questions people ask
Does she know what is in stock?
She asks your store at the moment the shopper asks, through Shopify's Storefront API, and offers only the variants Shopify reports as available. If a shopper names a size or a colour that the store cannot confirm for a product, she says so instead of offering another one. If the store connection is missing or fails, she answers from what she learned from your website and does not claim live stock.
What does she ask Shopify for, and what does she not?
Four permissions: read product listings, read product tags, write draft orders and read orders. She reads an order only to count the ones that came from a conversation with her, and she stores its number, amount, currency and date. She does not ask to read your customers.
Can she take bookings on a Shopify store?
Yes, on Booking and above, for a business that sells appointments or services. Shopify has no appointment calendar, so when Shopify is the connected platform each confirmed booking is also recorded in Shopify admin as a zero-value draft order tagged maya-booking, with the slot and the visitor's details in the note.
How is Maya billed?
As a TryMaya plan, billed by TryMaya. Shopify does not bill for it.
Which languages does she use on the storefront?
She talks and types in 70+ languages. She opens your store in the shopper's language version when it exists; when it does not, she translates the page in place, labelled "Translated by Maya" with "Show original".
What does it cost?
Connect €299, Booking €499, Reception €899 per month + VAT. 7-day trial, card needed, cancel in one click. No fees per conversation.
The quickest check is to talk to her: Maya answers live on our homepage. See also the AI sales assistant for websites, Maya for WooCommerce, the AI voice agent for websites, how to choose an AI website assistant and pricing.