Your Wix site looks great and answers no one after 6pm.

A Wix AI assistant answers your visitors' questions — services, prices, hours, booking — the moment they ask, so an enquiry that arrives after you've closed doesn't sit in a form until morning and go cold. Maya does that on your Wix site by voice or text, 24/7, in the visitor's own language. It connects through Wix's app flow, reads your existing pages to learn your business, and captures leads and booking requests while you're away.

Last updated 2026-07-16

Where a Wix chat widget stops

Wix makes the site look right. But a standard chat widget is still a box that waits: the visitor types, gets a canned reply, and that's the ceiling. It can't take them anywhere, can't read the visitor's language, can't turn a question into a booking. So the beautiful site collects visitors it never speaks to — and the after-hours ones simply leave.

Maya begins where that box stops. Ask "do you have anything on Saturday?" and Maya answers and moves to your booking page. Arrive from Italy and it greets you in Italian, untouched. A pretty site that can't talk is a brochure; Maya turns it into a front desk that sells. You don't rebuild your Wix site — Maya wakes it up.

What Maya does on a Wix site

It arrives already knowing your business and matching your look — Maya reads your Wix pages, picks up your logo and main colour, detects your languages and maps your navigation — and configures itself. Owners describe it as: "I connected it and it already knew my business and looked like it belonged there," not generic AI software pasted onto the site.

It greets each visitor in their own language, from the first word — the visitor's phone is set to Italian, your site is in English — Maya greets them in Italian anyway, no language selector clicked. That moment tells them the site noticed who arrived.

The visitor operates the site by speaking — no menu to learn — "take me to your prices," "show me the gallery," "where do I book?" — Maya moves the page there, hands-free. It knows where things are on your site, so the visitor uses it without learning how it's laid out.

It follows the visitor's language even mid-conversation — start in English, switch to German — Maya follows without losing the thread, and switches to a language version your site already has. Your foreign visitors stop bouncing at the language wall.

It books the appointment inside the conversation — for the studios, salons, and consultancies Wix is built for, "call us to book" becomes "you're booked" — captured while you're closed. (Booking plan and up.)

The lead you get is the meaning, not just an email — instead of "Name / Email," you receive "wants a bridal makeup trial before a June wedding, asked about travel to the venue, prefers a Saturday" — a lead you can actually follow up on.

What happens when Maya doesn't know the answer?

This is the question every owner asks about AI, and it's where Maya earns trust. Maya checks its answers against your approved site content before it responds. When it can't verify something, it says so instead of guessing, offers the visitor the right next step, and flags the question for you — you mark it correctly handled, or teach Maya the answer in one plain sentence, no code and no prompt-writing.

What that means for you: Correcting Maya feels like correcting a staff member, not editing software — and because it's never rewarded for confidently inventing things, it won't promise a service you don't offer. Honest limit: Maya answers from what your Wix pages actually say; anything that lives nowhere on your site gets flagged to you instead of invented.