MayaWebsite lead capture that checks before it saves
Maya, the AI of TryMaya, captures a lead on your website by asking for the details, reading them back and saving the lead only after the visitor says yes. You get an email for each confirmed lead, and it lands in your Leads page with the page it came from.
What a form misses
A form collects the fields you thought to ask for, and a wrong digit in a phone number goes into your inbox as if it were right. Nobody answers it until the next morning, by which time the visitor has often asked someone else. A conversation can ask a follow-up question and check the answer before anything is saved.
An example, not a customer story
A visitor asks a physiotherapy clinic's Maya whether she can be seen this week. Maya asks for a name and a phone number so the clinic can call her back. She then says, "So that is Anna, 0123 456 789, wanting an appointment this week. Is that correct?" Anna spots a wrong digit and says so. Maya reads it again, Anna says yes, and only then is the lead saved.
How a lead gets saved
- A visitor gives a name, an email or a phone number. A pricing question on its own is never counted as a lead.
- Maya reads the request and the contact details back in one message and asks whether they are correct.
- Only after the visitor says yes does she save the lead. She never says it was saved or sent before that, and she does not ask again once it is confirmed.
- You get an email for each confirmed lead, and the lead appears in the Leads page in your dashboard.
- The lead records the page the visitor was on. In our test the source page was set in both runs.
Ways visitors reach the capture
- In the conversation. The visitor talks or types, in their own language, and Maya takes their details.
- A gentle nudge a few seconds after they arrive, a lead pop-up after about 8 to 10 seconds, and a second nudge when they scroll halfway.
- An offer to save the conversation when they are about to leave the page.
- A callback request. Maya needs a phone number or an email first. One request makes one callback, extra messages add none, and you get one email about it. Callbacks are on every plan.
- In an Instagram or TikTok in-app browser, where voice is often blocked. Typed chat still works. The full story is on the page about social traffic.
Where the leads go
- Your inbox: an email for every confirmed lead, one for each callback request, and usage warnings. On Booking and above, a weekly report too.
- The Leads page: the contact, the page, the conversation. You can export it as a CSV file. In our test the owner could export and a viewer was refused.
- On Reception, outside CRMs: a HubSpot contact, a Salesforce lead or a Pipedrive person. Maya tests your key before saving it and retries a push that fails.
- GoHighLevel users can paste the URL of a GoHighLevel workflow, and each lead is sent to it. No GoHighLevel app install is needed.
The connections are described on the integrations page, including which of them need an account of their own.
Follow-up after the chat
- On Booking and above, Maya can send the visitor a follow-up email after the chat. It arrives as "<Business> via TryMaya".
- The email has a working unsubscribe link. The link opens a confirmation page, and confirming it stops the next email.
What each plan adds
| Plan | What it adds for leads |
|---|---|
| Connect €299 | Lead capture and callbacks, your email for each lead, the Leads page with its CSV export, open questions Maya could not answer. |
| Booking €499 | Everything in Connect, plus follow-up emails to the visitor with an unsubscribe link, review requests and a weekly report. |
| Reception €899 | Everything in Booking, plus sending leads to HubSpot, Salesforce or Pipedrive, several websites, and the phone line once it is connected. |
All plans are priced per month plus VAT. The phone line and text messages are part of Reception and work once the business's phone line is connected.
Questions people ask
What is a website lead capture tool?
Software that turns visitors into people you can contact. A form collects what you thought to ask for. Maya has the conversation, so the lead arrives with the page and the conversation attached, not just a name and an email.
When does Maya save a lead?
After the visitor gives a name, an email or a phone number, and says yes when she reads the details back. Before that, nothing is saved or sent.
Where do the leads go?
To your email and to the Leads page in your dashboard, with a CSV export. On Reception they can also be sent to HubSpot, Salesforce or Pipedrive.
Does the lead say where the visitor was?
Yes. It records the page the visitor was on when they left their details.
Is every follow-up email automatic?
Follow-up emails are a Booking and Reception feature. They go out in your business's name via TryMaya with an unsubscribe link, and the visitor can stop them with one click.
What does it cost?
Connect €299, Booking €499, Reception €899 per month + VAT. 7-day trial, card needed, cancel in one click. Capture, callbacks and the Leads page are in every plan, and there is no price per lead.
Leave your details with her and see what she reads back: Maya answers live on our homepage. See also capturing leads from Instagram and TikTok, the AI booking assistant, the AI sales assistant, how she avoids made-up answers, integrations, how Maya works and pricing.