An AI receptionist for your real estate website

What buyers and renters ask a listing site

These are the questions a visitor typically types or says on an agency website. Maya answers the ones your pages cover. The rest go to your list, you answer once, and she knows the answer for every visitor after.

• "Does the two-bedroom near the station have parking?"
• "Can I see it on Saturday?"
• "Is there anything with a garden in my budget?"
• "What are your opening hours, and do you have an office near me?"
• "I live abroad. Can someone call me this week?"
• "Is this one still available?"

What Maya does on a real estate website

• Answers from the facts the agency approved: areas, the details on each listing page, fees, opening hours and how a viewing works. What your pages never stated, you teach her once.
• Takes a buyer to a listing page when they ask. In our test on a tour operator's site, "Take me to Lake Como" opened the right page; a listing works the same way.
• Knows which section of the page the visitor is looking at, so "what am I looking at?" gets an answer about that listing.
• Opens a listing's details pop-up when her setup scan has checked that the button only opens a pop-up. For any other control she shows where it is and asks the visitor to tap it.
• Re-reads the live listing page before she states a price or whether a property is still shown as available. She reads only your own website.
• Takes a name, an email or a phone number and a short summary of what the buyer wants. Budget, area or timeline are in the summary when the buyer said them. She reads the details back and saves only after the buyer says yes.
• Records the page each enquiry came from, emails you the lead, and lets you export your leads as a CSV file.
• Takes a callback request from a buyer who would rather talk. It needs a phone number or an email, makes one callback per conversation and sends you one email.
• Answers in the buyer's language by voice and by text (70+ languages). Her greeting and buttons follow the visitor's browser language. For relocating or international buyers she opens the site in the language version you already have, or translates the page in place, labelled "Translated by Maya" with a "Show original" button.
• Offers buyers who arrive from an Instagram, Facebook or TikTok ad on Android to open the page in the phone's own browser, where voice works. Typed chat works in the meantime.
• Takes viewing requests (Booking plan and above): you confirm or decline with one click from the email she sends you, and the buyer gets a confirmation with a calendar invite.
• Sends the buyer a reminder email before the viewing with change and cancel links (Booking plan and above), and follows up by email with interested buyers who did not book (Booking plan and above).

What each plan adds for an agency

Prices are per month plus VAT, with no contract.

• Connect (€299): voice and text, answers from your site, page actions, lead capture with a summary, callbacks, and the list of questions she could not answer.
• Booking (€499): everything in Connect, plus viewing requests you confirm, reminder emails, follow-up emails to buyers who did not book, private ratings and review requests, and the weekly report.
• Reception (€899): everything in Booking, plus text-message reminders, several office websites under one account, push of leads to your CRM, and phone answering once your Maya phone line is activated.

What happens when she does not know

She says so instead of guessing. She takes the buyer's name and number, and the question lands on your list. You type the answer once and she uses it for every buyer after. In our tests she also refused to invent a discount when a message asked her to.