MayaA multilingual AI assistant for your website
A multilingual AI assistant answers each visitor in the language they use, so nobody has to read a page that means nothing to them. Maya, the AI of TryMaya, greets visitors in their browser language, answers in the language they write or speak, and shows your site in that language: yours if you have it, hers if you do not.
What a visitor sees
A visitor who lands on a page in a language they do not read has three choices: reach for the browser's translate button, hunt for a flag menu, or leave. With Maya on the site, they ask in their own words and the page follows.
An example, not a customer story
A woman in Munich opens the website of an Italian tour company on her phone. The site is in English and Italian. Her browser is set to German, so Maya's greeting and buttons open in German. She asks, in German, what the lake tour includes and gets the answer in German from the company's own pages.
She then asks to see the page in German. The company has no German version, so Maya translates the page for her and marks it "Translated by Maya" with a "Show original" button. Later she asks for Italian. The site has Italian, so Maya uses the site's own Italian switcher.
What Maya does in the visitor's language
- Greets the visitor in their own language. The buttons and the greeting follow the visitor's browser language first, then the language of the page, then English. The language comes from the browser, not from where the visitor is.
- Answers in the language the visitor writes or speaks, and follows them when they change language in the middle of the conversation.
- Shows the three starter questions in the visitor's language, as tap-to-ask chips written from your own site.
- Keeps chatting in the visitor's language after the page has been switched, so the visitor is never left reading a page with nobody to ask about it.
- Talks with visitors in 70+ languages. Her page translation covers 39 languages.
Your language versions first, hers second
Maya never replaces a translation your team wrote. When a visitor asks for a language, she works down this list:
- Your own language versions come first. If your site has a version in the visitor's language, Maya switches to it with your site's own language switcher, so the visitor reads the pages a person on your team wrote.
- If the site has no switcher but links to its other-language versions, she follows those links. The page reloads when she does.
- If your site has no version in that language, Maya translates the page in place for that visitor.
When your site has no version in that language
Many sites offer two or three languages, and visitors arrive speaking others. Instead of commissioning translations of every page, or leaving visitors to run the browser's translate button on their own, you let Maya translate the page the visitor is on, with her answering their questions beside it.
- The page is translated in the visitor's browser. Your site's own code is not rewritten.
- It is labelled "Translated by Maya", with a "Show original" button that puts back your exact text.
- Right-to-left languages such as Arabic and Hebrew are shown right to left.
- It is on by default. You can switch it off in Settings, under Widget.
- Each business can have up to 400,000 new characters translated a day. A page that was already translated is saved and does not count against that.
What she does not do
- Maya switches or translates the page when the visitor asks, or when the visitor uses your site's own switcher. She does not change the page on arrival.
- The translation is shown to that visitor in their browser. It is not a new page on your site, so search engines do not index it. If you want search traffic in a language, you still need translated pages on your site.
- Machine translation can be imperfect. "Show original" is always there, and for the pages that matter most your own translation will read better.
- The first translation of a page is saved, so later visitors to the same page in the same language get it straight away.
- Right-to-left languages display right to left.
Answers stay grounded in every language
A question in another language gets the same treatment as one in yours. Maya answers from your site and from what you have taught her, and when she does not know she says so and asks you. The page on made-up answers explains how.
Questions people ask
How many languages does Maya support?
She talks with visitors in 70+ languages and greets each one in their browser's language. Her page translation covers 39 languages. She also answered questions in Italian, Romanian and Spanish in the same language in our test, without inventing a price.
Does Maya translate my website?
For one visitor at a time, in their browser, yes. When your site has no version in the visitor's language, Maya translates the page they are on, labels it "Translated by Maya" and offers "Show original". She does not create new translated pages on your site, and she uses your own language versions whenever you have them.
Does she know the visitor's language before they say anything?
She reads the language of the visitor's browser, so the greeting and the buttons open in it. She does not use the visitor's location, because someone in Italy can use a browser set to English.
What if the translation is wrong?
The visitor can press "Show original" at any time and get your exact text back. You can also switch page translation off in Settings, or add a real translated version of the pages that matter. Maya will then use yours first.
Is this a replacement for translated pages that search engines index?
No. Maya's translation lives in the visitor's browser and is not a page of its own, so it does not bring search visitors in that language. It helps the people who are already on your site understand it and ask questions.
What does it cost?
Connect €299, Booking €499, Reception €899 per month + VAT. 7-day trial, card needed, cancel in one click. Language switching and page translation are part of Maya on every plan; page translation has no separate price.
Open our homepage in a browser set to your own language: Maya answers live on our homepage. See also the AI voice agent for websites, hands-free website navigation, website translation without a translator app, how she avoids made-up answers, capturing leads from social traffic, how Maya works, how to choose an AI website assistant and pricing.