When a business puts Maya on its website, a visitor who doesn't speak the site's language can still shop it. They talk to Maya in their own language, it understands them and answers back, and it moves through the site for them — finding the product, opening the right page, explaining the options — hands-free, right up until they choose to add to cart or pay. The language barrier and the navigation barrier both come down at once.
Last updated 2026-07-16
A browser translate extension rewrites the words on the page, badly, and leaves you to do everything else — squint at a machine-translated menu, guess which button is checkout, type questions into a form that answers in a language you can't read. For an older shopper, someone with their hands full, or anyone unsure of the language, that's enough friction to give up and close the tab.
Maya turns shopping a foreign site into a conversation. A translate extension is a rough dictionary you hold up to the page; Maya is a bilingual shop assistant who walks the aisle with you — you say what you want in your language, and it takes you there. You barely touch a thing; you just talk, and Maya does the finding, the reading, and the navigating for you.
You talk in your language; Maya understands and answers in it — you don't have to read the site's language or operate a translator — you just say what you're looking for, and Maya replies in your own words, from the store's real information.
It moves through the site for you — hands-free — "show me the blue one," "is there a bigger size," "take me to checkout" — Maya scrolls and navigates there itself. You don't hunt through a menu you can't read; you barely touch the mouse or keyboard, right up until you choose to pay or add to cart.
It explains why an option fits, in your language — "this one suits you because it ships to your country and it's in the size you asked for" — grounded in the store's real data, so you can actually decide, not just browse blind.
It switches you to the store's own version of your language if one exists — if the store already has a version in your language, Maya can put you on it live — so you read the real pages, not a rough auto-translation, while Maya keeps helping in your language.
It keeps up if you switch languages mid-conversation — start in English, ask the next thing in your first language — Maya follows without making you start over, and remembers what you were looking at.
Maya answers from the store's approved information, in your language. When it can't confirm something — whether a product ships to your country, whether a size is in stock — it tells you honestly and offers the right next step instead of guessing, so you don't buy on a promise the store can't keep.
What that means for you: You get help you can trust in your own language, not confident guesses. Honest limit: this works on websites where the business has installed Maya, and it's barely-touch-free rather than never-touch — you still act at payment and add-to-cart, by choice. Maya speaks 70+ languages by voice — she hears and answers back out loud in your own language too, not a fixed handful — and 70+ in text.
On a site that has Maya installed, yes. You talk to Maya in your own language, it understands you and answers in it, and it navigates the store for you — finding products, opening pages, explaining options — so you never have to read the site's language or operate a translator. You take over only when you choose to add to cart or pay.
No. Maya is added by the business to its own website. When you visit a site that has it, you just open Maya and start talking in your language. There's nothing for you as the shopper to install.
Maya speaks 70+ languages by voice: she hears what language you're speaking and answers back out loud in it, rather than being limited to a short list. She understands 70+ languages in text too, and greets you in your own language from the first word. Where the store has a version of your language, Maya can switch you to it.
Try talking to Maya on our homepage — Maya answers live on our homepage. See also greeting visitors in their language, hands-free navigation and Maya's plans.