MayaHow much does an AI receptionist cost in 2026?
What an AI receptionist or website assistant costs depends on how the vendor charges: per seat, per resolution, per minute or as a flat monthly plan. This guide explains each model, lists the vendor prices we could verify on 12 Oct 2026, and gives TryMaya's own: €299, €499 or €899 a month plus VAT. It also lists the costs buyers tend to find late.
Five ways vendors charge
Two products with the same headline price can produce very different bills. What matters is what the price is charged against: people, conversations, minutes or time.
| How it is charged | How the bill behaves | What to ask |
|---|---|---|
| Per seat | You pay for each person who uses the tool. The bill follows the size of your team, not your traffic. | Does the AI count as a seat? Is there a seat limit on the plan you need? |
| Per resolution | You pay each time the vendor counts a conversation as resolved by the AI. The bill follows your traffic. | How does the vendor define a resolution? What happens when a visitor leaves halfway, or asks for a person? |
| Per minute | You pay for the minutes of voice the assistant uses, often at a rate per minute. The bill follows how much people talk. | Is there a monthly cap? What happens when you reach it? |
| Flat monthly | One price a month for a stated scope. The bill stays the same until you reach a limit on the plan. | What are the limits (websites, minutes, conversations), and what happens at the limit? |
| Credits and add-ons | A base plan plus extras that are charged separately, such as an AI agent, a phone line, extra languages or an integration. | Which of the features you need are in the base plan, and which are extras? |
Prices we could verify on 12 Oct 2026
We read the public pages and chat assistants of the vendors below on 12 Oct 2026. Where we captured a figure, it is here with its date. Where we did not, the table says so. We quote no figure that came only from a vendor's chat bot or that we could not confirm, and no phone answering service, because we hold no price data for those.
| Product | What we recorded (checked 12 Oct 2026) | How it is charged |
|---|---|---|
| Tidio (Lyro) | Tidio's homepage said "Free plan forever". Tidio's site said "Free plan forever" and "Paid plans from $29/mo". Lyro is priced separately; we did not capture that price. | A free plan plus paid tiers. The AI agent has its own price. |
| Jotform AI Agents | Jotform's site said "Create your AI agent - it's free" and showed a free tier. We did not capture its paid plan prices. | A free tier. Paid prices not captured. |
| Intercom Fin | Fin's own answer about price: "Pricing depends on whether you're using Fin with Intercom or with an existing helpdesk like Zendesk or Salesforce." The banner on intercom.com: "14 day free trial. No credit card required." | Depends on whether you use Fin with Intercom or with another help desk. We quote no figure. |
| Crisp | Crisp's site copy: "Flat pricing - Lower your cost per agent" and "14 days free trial - All Crisp features - No card required". We captured no figure. | Described by Crisp as flat pricing. No figure captured. |
| HubSpot | HubSpot's chat assistant said: "HubSpot pricing is structured around platform edition, seats, and usage-based credits". It gave no figures. | Edition, seats and usage-based credits. No figure captured. |
| SiteGPT | SiteGPT's site copy lists a "7-day free trial"; its assistant named Starter, Growth, Scale and Enterprise plans and gave no figures. | Plans by tier. No figure captured. |
| Vapi | Vapi's site includes a per-minute cost calculator. We captured no headline price. | Per minute. No headline price captured. |
This is a snapshot, not a ranking. The products do different jobs, so the order says nothing about value. Tidio's $29/mo does not include Lyro, which is priced separately.
What TryMaya costs and what each plan includes
TryMaya is a flat monthly price per plan, plus VAT. Every plan has a 7-day trial that needs a card, and you cancel in one click. Paddle handles card payments as Merchant of Record. There is no fee per conversation or per resolution.
| Plan | Price | What it includes |
|---|---|---|
| Connect | €299 a month plus VAT | Voice and text on your website in 70+ languages. Page navigation, the site's own language switcher, page translation in 39 languages, lead capture with a built-in Leads page, callback requests, open questions you answer once, and publishing for AI assistants. 1 website and 500 voice minutes a month. |
| Booking | €499 a month plus VAT | Everything in Connect, plus recommending what fits a visitor, booking requests in the conversation that you confirm, email reminders with change and cancel links, follow-up emails, review requests and a weekly report. 1 website and 1,000 voice minutes a month. |
| Reception | €899 a month plus VAT | Everything in Booking, plus answering a Maya business phone line, text-message reminders and after-visit follow-up, syncing leads to HubSpot, Salesforce or Pipedrive, and more than one website. 2,000 minutes a month shared between website voice and phone calls. The phone line and text messages need their provider set up first. |
Plan details are on the pricing page. Booking in the conversation starts on the Booking plan, and phone answering is part of Reception.
The costs buyers find late
Put these questions to every vendor, including us, before you start a trial.
- Setup time. Count your own hours as well as the vendor's price. Ask how long a first working version takes. In our tests Maya's setup scan read a 17-page site in about two minutes, and you then review what she learned.
- Translation. Check whether every language is in the plan or each one costs extra. Maya talks with visitors in 70+ languages on every plan. Her page translation is on by default and covers 39 languages.
- Per-resolution fees. Ask how a resolution is defined and what a visitor who leaves counts as, then multiply by the conversations you get in a month.
- Phone minutes. Ask whether inbound calls are included in the plan or billed by the minute, and who pays for the phone line.
- Voice minutes. Ask for the monthly cap and what happens at it. Maya emails you at 80%, 90% and 95% of the plan's voice minutes, and voice pauses at the cap.
- Seats. Ask whether the AI counts as a seat and what a second person on your team costs.
- Websites. Ask whether the plan covers one site or several. Maya's Connect and Booking plans cover 1 website, and Reception has no limit.
- Integrations. Check which plan connects to your CRM or calendar. Maya's CRM sync is on Reception.
- Trial and cancelling. Check how long the trial is, whether a card is needed, and how many steps it takes to cancel.
- Currency and tax. Check whether the price you saw includes VAT.
Which model fits which situation
| If this describes you | Look first at |
|---|---|
| A small team, steady traffic, and a bill you want to predict | A flat monthly plan, and its limits |
| Few conversations, and you want to pay only when the AI does the work | Per-resolution pricing, once you know how it counts |
| A team that works every conversation in one inbox | Per-seat pricing, and whether the AI needs a seat |
| Mostly phone calls rather than website visits | A phone answering service. We hold no price data for these, so ask for a quote |
| Not sure yet whether you need it | A free plan or a free trial, and what it leaves out |
To compare products by what they do, read how to choose an AI assistant for your website.
How we checked
On 12 Oct 2026 we read each vendor's own website and, where it runs one, typed up to three messages to its assistant. We did not sign up or buy anything. We quote a figure only when it was on the vendor's own page. Vendors change their prices, so check each vendor's own page before you decide.
Questions people ask
How much does an AI receptionist cost?
It depends on how the vendor charges, and prices vary a lot. Among the vendors we checked on 12 Oct 2026, Tidio's site showed a free plan and paid plans from $29/mo, with its AI agent priced separately. Others gave no figure on their page or in their chat. Maya is €299, €499 or €899 a month plus VAT. We hold no price data for phone answering services, so this guide quotes none.
How much does Maya cost?
Connect is €299 a month, Booking €499 and Reception €899, each plus VAT. 7-day trial, card needed, cancel in one click. Each plan is a flat monthly price, with no fee per conversation or per resolution.
Is per-resolution pricing cheaper than a flat plan?
It depends on your volume. A per-resolution bill grows with the number of conversations, so it can be low in a quiet month and high in a busy one. A flat plan stays the same until you reach a limit. Work out your own monthly conversations and ask each vendor for the total at that number.
Do AI receptionists charge per minute?
Some voice products do. Vapi's site includes a per-minute cost calculator (checked 12 Oct 2026). Maya's plans include a number of voice minutes a month, 500 on Connect, 1,000 on Booking and 2,000 on Reception, and voice pauses when the cap is reached.
Is there a free AI receptionist?
Some chat products have a free plan. Tidio's site said "Free plan forever" (checked 12 Oct 2026), and Jotform's said "Create your AI agent - it's free" (checked 12 Oct 2026). Maya has no free plan. She has a 7-day trial that needs a card.
Who handles payment for Maya?
Paddle handles card payments as Merchant of Record.
Is this guide up to date?
Vendor facts were checked on 12 Oct 2026 and are dated on this page. Prices change; check each vendor's own page before you decide.
Check the price by talking to her: Maya answers live on our homepage. See also pricing, Maya and Tidio compared, Maya and Intercom Fin compared, how to choose an AI website assistant, how to choose an AI voice receptionist and AI receptionist versus live chat.