An AI assistant for your home service business website

What homeowners ask a plumber, electrician or repair website

These are questions a homeowner typically types or says, often in the evening after the office has closed. Maya answers the ones your pages and notes cover. For the rest she says so, takes a number and adds the question to your list.

• "Do you cover my postcode?"
• "What is your call-out fee?"
• "Can someone come on Thursday?"
• "How much is a boiler service?"
• "Do you give written quotes?"
• "Is there a number I can call for an urgent job?"

What Maya does on a home service website

• Answers from the facts you approved: the services you offer, the prices on your pages, your service area and your opening hours. What your pages never stated, such as the area you cover or the call-out fee, you teach her once.
• Gives only the prices and discounts your pages and notes state. In our prompt-injection test she refused to invent a 90% discount when a message asked her to.
• Takes a callback request for a quote. It needs a phone number or an email, makes one callback per conversation, and sends you an email and a dashboard alert.
• Captures the enquiry with a short summary: who the homeowner is, what they want and any urgency. She reads the details back and saves them only after the homeowner says yes, and the lead records the page it came from.
• Takes requests for an estimate or a service visit (Booking plan and above): the homeowner gives a day and a time, and you confirm or decline with one click from the email she sends you.
• Declines a visit time outside your opening hours and states the hours, and declines a slot that is already taken.
• Sends a reminder email before the visit, in the homeowner's language, with links to change the time or cancel. You choose 1, 2, 24 or 48 hours before; 24 is the default.
• Works at any hour. The lead email reaches you once the homeowner has confirmed their details, so the evening enquiry is waiting in the morning.
• Takes the homeowner to the right service page when they ask, scrolls to the price list, and opens a details window when her setup scan has checked that the button only opens a window.
• Re-reads the live page before she quotes a price, and reads only your own website.
• Answers in the homeowner's language by voice and by text (70+ languages), and translates a page in place when your site has no version in that language, labelled "Translated by Maya" with a "Show original" button.
• Offers visitors who arrive from an Instagram, Facebook or TikTok ad on Android to open the page in the phone's own browser, where voice works. Typed chat works in the meantime.
• Follows up by email with people who asked but did not book, collects private ratings after a job, and sends a public review request only when you have set a review link and turned it on (Booking plan and above).
• Shows you the questions homeowners asked that your site never answered, such as a service area or a call-out fee, and sends the weekly report (Booking plan and above).

What each plan adds for a home service business

Prices are per month plus VAT, with no contract.

• Connect (€299): voice and text in the homeowner's language, answers from your site, page actions, lead capture with a summary, callback requests and your list of unanswered questions.
• Booking (€499): everything in Connect, plus estimate and visit requests you confirm, reminder emails with change and cancel links, follow-up emails, private ratings and review requests, and the weekly report.
• Reception (€899): everything in Booking, plus text-message reminders, more than one brand or website under one account, and phone answering for urgent calls once your Maya phone line is activated.

What happens when she does not know

She says so, takes the homeowner's number and puts the question on your list. You answer once and she uses it for every homeowner after. If your pages carry an emergency number, she gives it when someone asks for one.